Care Service

Provide Hardware & Software Maintenance, Technical Support, Troubleshoot

Severity Level	Technical Support	Hardware Maintenance
Standard	24 x 7	RTF: Return To Factory (5 Business days ship after receipt)
Advanced	24 x 7	SDS: Same day shipment (Not Guaranteed Arrival)
Premium	24 x 7	NBD: Guaranteed Next business day arrival
Premium Plus	24 x 7	24×7×4: Guaranteed 4-hour arrival, 7 days a week

*On-site support is optional

Sangfor Warranty Policy
Hardware & Software Warranty
Automatic start activate from 30 days after shipment for 1 year

Sangfor Support and Operational Service

0.98 MB

13 Jul 2020