Sangfor Care Services

We care for your business as your success is our target.

  • icon scc

    Sangfor Care Services comprises a dedicated care service team that provides professional assistance to the customers holistically. Sangfor Care Services is available in four levels: Standard, Advanced, Premium, and Premium Plus. Each level is capable of offering technical support, software support, and hardware maintenance.

  • icon scc

    Sangfor Care Services is crafted to meet the need of customers from different industries, be it from SMEs or Multinational Enterprises. There is always a right support plan that perfectly fits your business.

Sangfor Care Services

Sangfor Care Service

Severity Level Technical Support Hardware Maintenance
Standard 9 x 5 RTF: Return To Factory (5 Business days   ship   after receipt)
Advanced 9 x 5 SDS: Same day shipment (Not Guaranteed   Arrival)
Premium 9 x 5 NBD: Guaranteed Next business day arrival
Premium Plus 24 x 7 24×7×4: Guaranteed 4-hour arrival, 7 days   a week
*On-site support is optional

Sangfor Warranty Policy
Hardware & Software Warranty
Automatic start activate from 30 days after shipment for 1 year

Support and Operational Service Brochure

Contact Us

Local National Number

AI Assistant Solvia

Inquire now with Solvia for product details.

Join our community to share questions, experience, solutions, and many more!