Sangfor Care Services
Our Care services include hardware & software maintenance, technical support, troubleshooting, and more.
Sangfor Care Services
We care for your business as your success is our target.
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Sangfor Care Services comprises a dedicated care service team that provides professional assistance to the customers holistically. Sangfor Care Services is available in four levels: Standard, Advanced, Premium, and Premium Plus. Each level is capable of offering technical support, software support, and hardware maintenance.
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Sangfor Care Services is crafted to meet the need of customers from different industries, be it from SMEs or Multinational Enterprises. There is always a right support plan that perfectly fits your business.


Our Hotline
Technical Service Hotlines:
Local National Number:
Global : +60 12 711 7511 (7129)
Thailand : +66 600 024 050
Macau : +853 6825 8565
Toll-Free Number:
Indonesia : +62 0018 0349 2483 40309
Singapore : +65 800 852 8034
Hong Kong : +852 800 931 345
Pakistan : +92 800 900 44400
Italy : +39 800 715068
Sangfor Care Service
Severity Level | Technical Support | Hardware Maintenance |
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Standard | 24 x 7 | RTF: Return To Factory (5 Business days ship after receipt) |
Advanced | 24 x 7 | SDS: Same day shipment (Not Guaranteed Arrival) |
Premium | 24 x 7 | NBD: Guaranteed Next business day arrival |
Premium Plus | 24 x 7 | 24×7×4: Guaranteed 4-hour arrival, 7 days a week |
Sangfor Warranty Policy
Hardware & Software Warranty
Automatic start activate from 30 days after shipment for 1 year
Sangfor Tech Support Center
Toll-free Numbers
Philippines:
Indonesia:
Singapore:
Hong Kong:
Pakistan:
Italy:
Local National Numbers
Local National Number:
Malaysia (Global):
Thailand:
Macau: