About Ramsay Sime Darby

Ramsay Sime Darby Health Care Indonesia is a private healthcare provider in Indonesia from the Ramsay Sime Darby Health Care Group (RSDH). The main group was formed after Ramsay Health Care Australia and Sime Darby Berhad entered into a joint venture in 2013 to expand the healthcare business in Asia. 

Now, the Indonesian branch of the group provides quality medical care from its three advanced main hospital subsidiaries in the area - the Premier Bintaro Hospital, Premier Jatinegara Hospital, and Premier Surabaya Hospital. The organization makes use of the latest medical technology and advancements to provide world-class treatment and services to its patients.

As such, the establishment requires a powerful and reliable IT infrastructure to support its medical systems and keep operations running smoothly.

Ramsay Sime Darby Health Care Indonesia

Source: https://suarakarya.co.id/ramsay-sime-darby-health-care-indonesia-beri-harga-khusus-pengobatan-bagi-wartawan-dan-keluarga/29467/

Business Pain-Points

Benedict Sulaiman, the Vice President of Information Technology at Ramsay Sime Darby Health Care, stated that healthcare is a critical sector that requires special care. The organization required an integrated solution to run the three hospitals more effectively and a reliable IT infrastructure with a high availability capacity. 

Additionally, failover stability was an issue for the hospital group. The risk of downtime had to be mitigated entirely through an easily managed failover system for the network. 

The monitoring of the group’s internet resources also needed remedying to ensure proper bandwidth usage and cybersecurity.

Finally, the process of migration to the new infrastructure had to be seamless and effortlessly maintained.

Sangfor’s Solution for Ramsay Sime Darby

Sangfor suggested the use of the Hyper-Converged Infrastructure (HCI) to allow the Ramsay Sime Darby Health Care to run their system 24/7. This would let them focus on helping their patients without the worry of downtime.

The Hyper-Converged Infrastructure (HCI) platform also provides high availability and swift deployment – allowing the organization to switch through servers seamlessly as needed. 

Additionally, the Sangfor Internet Access Gateway (IAG) was used by healthcare providers to secure their internet usage and connection. The feature improved the company’s visibility and monitoring of users’ internet activities to enhance the business by prioritizing critical applications within the network. 

The integrated nature of the Sangfor products enabled an easy-to-operate and secure digital experience for practitioners – reducing the risk of errors when providing such crucial services. 

Finally, the Sangfor platform allowed for a seamless transition and effortless migration for the company from its previous IT infrastructure – with tools to support the transition whether the network is Linux or Windows-based.

End-User Experience

The Ramsay Sime Darby Health Care Indonesia operation maintained that Sangfor provided premium support and cost-efficient services and products that greatly improved the IT infrastructure of its three running hospitals. The company plans to migrate its core system to the cloud while utilizing the Hyper-Converged Infrastructure for development, backup, and DR solutions. 

Watch this video to hear the customer testimony from Benedict Sulaiman, the Vice President of Information Technology at Ramsay Sime Darby Health Care, in which he discusses the ways that Sangfor’s Hyper-Converged Infrastructure (HCI) and Internet Access Gateway (IAG) helped to deliver a smooth and secure digital experience for his company.


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