This site uses cookies to enhance your experience.  By continuing to visit this website, you consent to the use of these cookies. Click here to learn more about our privacy policy.

Sanfor Technologies Blog Background Image

Getting Answers in Your Language

A friend drops his smartphone and everyone gasps – no one moves, waiting to see the result. Water damage to a computer will bring sympathetic friends together as quickly as the death of a beloved pet. Boundless frustration over technical issues is palpable. Sweaty palms. Headaches. Anxiety building. All caused by even a brief forced disconnection from the IoT. Internet connections, smart phones, computers, tablets – all a lifeline and all necessary for so many daily tasks. Even more so in business, when internet, firewall or electricity downtime could potentially break your enterprise.

Anyone having reached out for assistance with a technical issue, only to be connected to a call center half a world away, or speaking with a heavily accented administrator who insists he/she is just across town is frustrating. Infuriating. Intolerable.

The importance of localization and diversification of services can’t be overstated in the information technology industry. An essential tool for business and contact with customers, partners and vendors, the internal network of an enterprise is the life-blood of a business. The average cost of network downtime is $5,600 per minute or $300,000 per hour. If it’s stressful being without a smartphone for a single afternoon, imagine the stress to a business in need of help and unable to reach the right person.

If your business is still without next generation firewall, you are already at serious risk of cyber-crime like ransomware, malware, viruses and worms. The average amount of time it takes ransomware to encrypt files is only 3 seconds. WannaCry infected 250,000 systems in 116 different countries. Implementation of a next generation firewall, like that deployed by the Malaysian Road Transport Department or UnionPay, organizations which can afford no mistakes, is your best proactive defense against threat to your network. Found on the Gartner Magic Quadrant for Next Generation Firewalls, Sangfor NGAF is available through hundreds of partners, globally.

While some without experience might underestimate the importance of network security, no one underestimates the importance of services. Sangfor was recently commended by Gartner Inc. for its support services in English, Chinese, Thai, Malay and Indonesian. Sangfor also works with local partners across the globe, ensuring that local services in the local language are available to each customer at a moment’s notice. For less urgent problems, the Sangfor Community is available for information sharing, questions and learning opportunities.

About Sangfor
If you have questions, Sangfor has answers in your language. Founded in 2000 and a publicly traded company as of 2018 (SANGFOR STOCK CODE: 300454 (CH)), Sangfor Technologies is an APAC-based, global leading vendor of IT infrastructure solutions specializing in Network Security and Cloud Computing. Visit us at to learn more about your internet security options, benefits and functions, and make your IT simpler, more secure and more valuable.