A Strong Performer with a 100% "Willingness to Recommend" Score among 25 Overall Reviews

Sangfor Technologies (hereafter referred to as Sangfor), a global leader in AI-enabled and integrated cybersecurity and cloud computing, proudly announced its recognition in the latest edition of Gartner Peer Insight "Voice of the Customer" for Full-Stack Hyperconverged Infrastructure Software¹ (hereafter referred to as VoC for Full-Stack HCI Software).

This marks the fourth consecutive year that Sangfor has been recognized in this publication (formerly known as Gartner Voice of the Customer: Hyperconverged Infrastructure Software), having also been included in 2020, 2021, and 2022.

It is notable to us that Sangfor received the distinction of "Strong Performer" in the Voice of the Customer quadrants and received a 100% "Willingness to Recommend" among 25 overall reviews. We believe that these recognitions affirm the exceptional capabilities of our HCI solution and the first-class user experience enjoyed by our customers.

What is Gartner Voice of the Customer?

For readers who are unfamiliar with this Gartner publication, "Voice of the Customer is a document that synthesizes Gartner Peer Insights' reviews into insights for IT decision makers¹."  

Gartner Peer Insights is "a crowdsourced enterprise review platform that relies on dynamic data¹." Gartner states that "Key to maintaining the integrity of the site is our ongoing moderation and validation of those reviews. Reviews are examined before publishing to the site and periodically, post publishing¹."

Sangfor's Highlights in VoC for Full-Stack HCI Software

In addition to being recognized as a "Strong Performer" and receiving a 100% "Willingness to Recommend" score, up to Sep. 20, Sangfor HCI received an Overall Rating of 4.8 out of 5 among 94 overall reviews, earning 4.8 for both the “Product Capabilities” and “Service & Support” categories.

Among the reviewers, 56% hail from enterprises with revenues ranging from 50M-1B USD and 16% from enterprises with 1B-10B USD in revenue. 28% of reviewers are affiliated with the public sector, government, or education.

In terms of industries, 20% of reviewers are from the healthcare sector, 16% are from the finance and government sectors, and 12% are from the education sector.

We believe that these figures collectively demonstrate our capacity and versatility to serve a wide range of organizations, spanning from SMEs to large corporations, from the private sector to the public sector, and across an array of industries.

Sangfor is also the only "Strong Performer" in the Voice of the Customer for Full-Stack HCI Software Asia/Pacific, a distinction we believe reinforces our local expertise and the exceptional local support services we provide in this region.

A Glimpse into Sangfor HCI Reviews on Gartner Peer Insights

Customers from various industries and of varying organization sizes have kindly shared their opinions and experiences with Sangfor HCI. Let's delve into several reviews of Sangfor HCI on Gartner Peer Insights that fall within the 18-month submission period for the Gartner VoC for Full-Stack HCI Software, ending 30 June 2023.

In one review titled "Best HCI When It Comes To Recoverability, Reliability, Security And Productivity," the Division Head of IT of a Finance industry customer scored Sangfor HCI 5/5 for each category (Product Capabilities, Integration & Deployment, Service & Support, and Evaluation & Contracting) and left the following comment:

I'm a user of traditional setup where we have several host and using enterprise storage, the performance is acceptable since it is using SSD's. But maintenance is quite challenging because I need someone who will manage the server, the storage, the SAN switch and the hypervisor. With HCI the management is so easy and you don't need different Engineers to manage the infrastructure. I can say that performance of our Systems have improved so much...we have this one system wherein 1 query takes more or less 30minutes, but when we migrated to HCI query is now only 1minute.

In another review, the Manager of IT Services of a telecommunications industry customer with revenues exceeding 30B USD also scored full marks for each category and said this about Sangfor HCI:

The HCI Server run stably since it online. With it powerful feature, I can run my business system without any problem.

The Head of the IT Department of a finance industry customer wrote a review titled "Creating New Server Very Easy And Excellent Quality Support Team" and made the following comment: 

Simple to maintain all the VM and Excellent GUI, software-defined IT infrastructure make the product more effective and efficient, Performance better than old system. And which makes me most happy is…. if we have any technical issue, the Technical Engineer are ready to support with quality of excellent skill to be delivered even though it’s not in office hours.

To read the entirety of reviews, explore the Sangfor HCI webpage on Gartner Peer Insights, available here.

Sangfor would like to extend its heartfelt thanks to all customers for their unwavering support. Your positive experiences and success stories serve as the catalysts behind our continuous innovation and pursuit of excellence to Make Your Digital Transformation Simpler and Secure.

Discover Sangfor HCI

Sangfor Hyperconverged Infrastructure (HCI), powered by cutting-edge virtualization technology, seamlessly integrates compute, storage, networking, security, and management into a unified software stack. Whether running on Sangfor's unified aServer appliance or commercially available x86 servers, Sangfor HCI offers an agile, simple, resilient, and scalable software-defined data center. It optimizes performance and reliability, streamlines operations and maintenance, and significantly reduces data center footprint.

Sangfor HCI caters to a wide range of digital transformation use cases across industries, including mission-critical application hosting, hybrid cloud, virtual desktop infrastructureremote office/branch officedistributed storage, continuous data protection (CDP), and disaster recovery.

Sangfor was also named as a Representative Vendor in the Gartner Market Guide for Full-Stack Hyperconverged Infrastructure Software².

Visit the Sangfor HCI webpage to learn more about its full range of features, advantages, customer success stories, testimonials, and more!

 

Contact Us for Business Inquiry

 

Sources:
1. Gartner Inc., Voice of the Customer for Full-Stack Hyperconverged Infrastructure Software, By Peer Contributors, Published September 18, 2023
2. Gartner Inc., Market Guide for Full-Stack Hyperconverged Infrastructure Software, By Jeffrey Hewitt et al., Published March 14, 2023

Disclaimer:
GARTNER and PEER INSIGHTS are trademarks and service marks of Gartner, Inc. and/or its affiliates and are used herein with permission. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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