A Strong Performer with a 95% “Willingness to Recommend”

Sangfor Technologies (Sangfor), a global leader in integrated, AI-driven cybersecurity and cloud computing solutions, is proud to announce its inclusion in the latest Gartner Peer Insights “Voice of the Customer” for Network Firewalls¹ (hereafter referred to as VoC for Network Firewalls). This is the third time Sangfor has been recognized, following inclusions in 2021 and 2022.

From 23 reviews over an 18-month period ending March 31, 2024, Sangfor received the title of “Strong Performer” with a 95% “Willingness to Recommend” rating—the second highest among ten vendors that met the report’s inclusion criteria. We believe these underscore the robust performance of our enterprise firewall, Sangfor Network Secure (formerly Sangfor Next-Generation Application Firewall/NGAF), and the first-class user experience we provide.

What is Gartner Voice of the Customer?

For those unfamiliar, “The ‘Voice of the Customer’ is a document that synthesizes Gartner Peer Insights’ reviews into insights for IT decision makers¹.”

Gartner Peer Insights is “a crowdsourced enterprise review platform that relies on dynamic data¹.” Gartner states that “Key to maintaining the integrity of the site is our ongoing moderation and validation of those reviews. Reviews are examined before publishing to the site and periodically, post publishing¹.”

Sangfor’s Highlights in VoC for Network Firewalls

Sangfor Network Secure achieved an overall rating of 4.7 out of 5—the third highest among ten vendors. Specifically, it scored 4.7 in product capabilities and sales experience, and 4.8 in deployment and support experience, all surpassing category averages. These exceptional scores affirm our commitment to providing outstanding service in addition to a robust product.

Versatility Across Industries and Organizational Sizes

Sangfor’s customer base spans a diverse range of industries and organizational sizes. Reviews came from an evenly distributed mix, with 17% each from the education, finance, government, and manufacturing sectors, and 30% from other industries.

In terms of organization size, 43% of reviewers were from organizations earning between $50M and $1B USD in revenue, 17% from large enterprises with revenues between $1B and $10B USD, and 4% from major corporations generating over $10B USD annually. Additionally, 35% of our reviewers were from the public sector, including government and educational institutions.

A Regional Powerhouse

Sangfor is also the only vendor recognized as a “Strong Performer” in the VoC for Network Firewalls, Asia/Pacific. We believe this distinction highlights our local expertise and exceptional support services in this region, aligning with our recent ranking among the five largest security software vendors in APAC².

A Glimpse into Network Secure’s Reviews on Gartner Peer Insights

Customers from various industries and organizational sizes have shared their positive experiences with Sangfor Network Secure on Gartner Peer Insights. Here is a selection of these reviews.

In on review titled “Sangfor NGAF Is A Powerful Firewall With Affordable Pricing,” the Management Information System Executive from a consumer goods manufacturer awarded Network Secure a perfect 5 in all categories (Product Capabilities, Integration & Deployment, Service & Support, and Evaluation & Contracting), and commented:

We deciced to use Sangfor NGAF because of its feature are quite comprehensive. From traffic management, bandwidth allocation to detailed traffic visibility, it offers easy to use SSL VPN Feature, and the budget can be adjusted according to our needs. Overall, i am satisfied with using Sangfor NGAF in our Data Center, Headquarters, and several of our Factories.

In another review, the Manager of IT Security and Risk Management of an IT services company also gave top marks across the board and highlighted Network Secure’s powerful anti-ransomware capabilities:

My company used 3 yrs and don’t have a ransomware attack.

The General Manager of an IT services customer left a review that showcases Network Secure’s complete features and deployment flexibility:

We are using the virtual version of Sangfor NGAF. We combined it with Sangfor HCI. So far, this product helps us to secure our virtual servers. The features of Sangfor NGAF are complete as well, such as: Threat Intelligence, WAF and many more. The report is easy to understand too.

For more reviews, visit the Sangfor Network Secure listing on Gartner Peer Insights here.

Sangfor extends its heartfelt thanks to all customers for their unwavering support. Your positive experiences and success stories drive our continuous innovation and pursuit of excellence to Make Your Digital Transformation Simpler and Secure.

Discover Sangfor Network Secure

Sangfor Network Secure is a converged security solution that provides robust protection against malware, ransomware, advanced persistent threats (APT), web application attacks, IoT threats, and more. It integrates security and networking features, including firewall, anti-malware, application control, URL filtering, intrusion prevention system (IPS), web application firewall, cloud deception, and secure SD-WAN.

It is the world’s first AI-enabled next-generation firewall, powered by Sangfor Engine Zero AI malware detection engine and Neural-X threat intelligence platform. Engine Zero has been trained using millions of malware samples to detect unknown malware and zero-day attacks, while Neural-X enables Network Secure to detect emerging threats.

Sangfor’s Extended Detection, Defense and Response (XDDR) framework integrates our entire range of security products, including Network Secure, Cyber Command, Endpoint Secure, and Internet Access Gateway (IAG). This holistic system correlates events from across the network using purpose-built AI models and responds collectively to eliminate threats.

Visit the Sangfor Network Secure webpage to learn more about its features, advantages, customer success stories, and more!


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  1. Gartner Inc., Voice of the Customer for Network Firewalls, By Peer Contributors, Published May 30, 2024
  2. Gartner Inc., Market Share: All Software Markets, Worldwide, 2023, By Varsha Mehta et al., Published April 22, 2024


GARTNER and PEER INSIGHTS are trademarks and service marks of Gartner, Inc. and/or its affiliates and are used herein with permission. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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