Customer Testimonial
" Sangfor is a platform worth considering for Cloud Service Providers, especially for those looking for a solution that is easy to manage, provides comprehensive features, and can be extended to deliver additional services to customers."
— Thanin Tankitibutr, Managing Director at Samart Infonet Co., Ltd.
Customer Background
As a leading ICT and cloud service provider in Thailand, Samart Infonet continuously expands its cloud offerings to meet the growing demands of enterprise customers.
However, as cloud environments become larger and more complex, the company needed a platform that could simplify infrastructure management, improve service agility, and provide customers with greater control over their cloud resources.
To support long-term growth while maintaining service quality and security, Samart Infonet selected Sangfor to build a unified cloud operating platform capable of supporting both its current and future business needs.
Challenges
As its cloud business expanded, Samart Infonet faced increasing demands for efficiency, scalability, and service responsiveness.
The company was looking for a platform that could:
- Streamline cloud infrastructure management across multiple environments
- Improve visibility and operational control
- Deliver faster and more flexible cloud services to customers
- Reduce dependence on manual service requests
- Strengthen security for customer-facing applications
- Support future cloud service expansion without introducing additional management complexity
Rather than deploying multiple standalone products, Samart Infonet sought a unified platform that could simplify operations while supporting business growth.
Why Sangfor
For Samart Infonet, simplicity, reliability, and long-term scalability were key considerations.
Sangfor stood out by providing an integrated cloud ecosystem that combines infrastructure, cloud management, self-service capabilities, and security within a single platform.
The intuitive user interface enabled the operations team to quickly adopt and manage the environment, while the unified architecture reduced the complexity typically associated with managing multiple vendors and disconnected solutions.
Equally important, Sangfor's responsive technical support and close collaboration gave Samart Infonet greater confidence in delivering reliable cloud services to its customers.
Solution & Benefits
Simplifying Cloud Operations Through Centralized Management
Using Sangfor Cloud Platform (SCP), Samart Infonet centralized the management of cloud resources across both its Primary Data Center and Disaster Recovery Site.
With improved visibility and unified control, the operations team can manage infrastructure more efficiently, reduce administrative effort, and respond faster to evolving business requirements.
Empowering Customers with Self-Service Capabilities
To enhance customer experience, Samart Infonet introduced the SCP Self-Service Portal, allowing customers to independently provision, monitor, and manage cloud resources whenever needed.
This self-service model significantly improves service responsiveness, reduces routine operational workload, and enables the IT team to focus on higher-value initiatives instead of handling repetitive requests.
Secure Cloud Service Delivery
Security remains a critical requirement for cloud service providers.
By utilizing Sangfor vAF, Samart Infonet strengthens protection for customer-facing services and enhances access control, enabling the company to deliver cloud services that are both convenient and secure.
Unified Cloud Ecosystem
By integrating infrastructure, cloud management, customer self-service, and security into a single ecosystem, Sangfor helps Samart Infonet simplify operations while delivering a more complete cloud service experience.
This unified approach reduces operational complexity, improves management efficiency, and creates a scalable foundation for future cloud innovation.
Trusted Partnership and Support
As a service provider, any service disruption can directly impact customers.
Throughout solution design, implementation, and ongoing operations, Sangfor has worked closely with Samart Infonet to provide timely support and technical guidance whenever required.
This partnership helps the company maintain confidence in delivering reliable cloud services to its customers.
Looking ahead
As customer requirements continue to evolve, Samart Infonet plans to further expand its cloud service portfolio and introduce new services to the market.
With Sangfor HCI, SCP, Self-Service Portal, and vAF as the foundation of its cloud platform, the company is well positioned to scale its infrastructure, enhance customer experience, and support future business growth.
